Making IT work: a history of the computer services industry
Author:
Series:
Publisher:
The MIT Press
Pub. Date:
[2017]
Language:
English
Description
The evolution of the multi-billion-dollar computer services industry, from consulting and programming to data analytics and cloud computing, with case studies of important companies. The computer services industry has worldwide annual revenues of nearly a trillion dollars and employs millions of workers, but is often overshadowed by the hardware and software products industries. In this book, Jeffrey Yost shows how computer services, from consulting and programming to data analytics and cloud computing, have played a crucial role in shaping information technology--in making IT work. Tracing the evolution of the computer services industry from the 1950s to the present, Yost provides case studies of important companies (including IBM, Hewlett Packard, Andersen/Accenture, EDS, Infosys, and others) and profiles of such influential leaders as John Diebold, Ross Perot, and Virginia Rometty. He offers a fundamental reinterpretation of IBM as a supplier of computer services rather than just a producer of hardware, exploring how IBM bundled services with hardware for many years before becoming service-centered in the 1990s. Yost describes the emergence of companies that offered consulting services, data processing, programming, and systems integration. He examines the development of industry-defining trade associations; facilities management and the firm that invented it, Ross Perot's EDS; time sharing, a precursor of the cloud; IBM's early computer services; and independent contractor brokerages. Finally, he explores developments since the 1980s: the transformations of IBM and Hewlett Packard; the offshoring of enterprises and labor; major Indian IT service providers and the changing geographical deployment of U.S.-based companies; and the paradigm-changing phenomenon of cloud service. -- Provided by publisher.
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ISBN:
9780262036726
9780262342193
9780262342193
Staff View
Grouping Information
Grouped Work ID | 79c8d7e8-d3bd-6073-4df5-a63a3767880b |
---|---|
Grouping Title | making it work a history of the computer services industry |
Grouping Author | jeffrey r yost |
Grouping Category | book |
Grouping Language | English (eng) |
Last Grouping Update | 2024-03-22 19:48:08PM |
Last Indexed | 2024-04-23 02:03:25AM |
Solr Fields
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author
Yost, Jeffrey R.
author_display
Yost, Jeffrey R.
available_at_aimslibrary
Aims Community College - Greeley
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Aims Greeley Circulation
display_description
The evolution of the multi-billion-dollar computer services industry, from consulting and programming to data analytics and cloud computing, with case studies of important companies. The computer services industry has worldwide annual revenues of nearly a trillion dollars and employs millions of workers, but is often overshadowed by the hardware and software products industries. In this book, Jeffrey Yost shows how computer services, from consulting and programming to data analytics and cloud computing, have played a crucial role in shaping information technology--in making IT work. Tracing the evolution of the computer services industry from the 1950s to the present, Yost provides case studies of important companies (including IBM, Hewlett Packard, Andersen/Accenture, EDS, Infosys, and others) and profiles of such influential leaders as John Diebold, Ross Perot, and Virginia Rometty. He offers a fundamental reinterpretation of IBM as a supplier of computer services rather than just a producer of hardware, exploring how IBM bundled services with hardware for many years before becoming service-centered in the 1990s. Yost describes the emergence of companies that offered consulting services, data processing, programming, and systems integration. He examines the development of industry-defining trade associations; facilities management and the firm that invented it, Ross Perot's EDS; time sharing, a precursor of the cloud; IBM's early computer services; and independent contractor brokerages. Finally, he explores developments since the 1980s: the transformations of IBM and Hewlett Packard; the offshoring of enterprises and labor; major Indian IT service providers and the changing geographical deployment of U.S.-based companies; and the paradigm-changing phenomenon of cloud service. -- Provided by publisher.
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79c8d7e8-d3bd-6073-4df5-a63a3767880b
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Aims Community College - Greeley
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9780262036726
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2017
publisher
The MIT Press
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grouped_work
series
History of computing
series_with_volume
History of computing|
subject_facet
Case studies
Computer Technology
Computer service industry -- Case studies
Computer service industry -- History
Electronic books
Nonfiction
Technology
Computer Technology
Computer service industry -- Case studies
Computer service industry -- History
Electronic books
Nonfiction
Technology
title_display
Making IT work : a history of the computer services industry
title_full
Making IT work : a history of the computer services industry / Jeffrey R. Yost
Making it work [electronic resource] : A history of the computer services industry. Jeffrey R Yost
Making it work [electronic resource] : A history of the computer services industry. Jeffrey R Yost
title_short
Making IT work
title_sub
a history of the computer services industry
topic_facet
Computer Technology
Computer service industry
History
Nonfiction
Technology
Computer service industry
History
Nonfiction
Technology
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