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Making IT work: a history of the computer services industry

Book Cover
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Publisher:
The MIT Press,
Pub. Date:
[2017]
Language:
English
Description
The evolution of the multi-billion-dollar computer services industry, from consulting and programming to data analytics and cloud computing, with case studies of important companies. The computer services industry has worldwide annual revenues of nearly a trillion dollars and employs millions of workers, but is often overshadowed by the hardware and software products industries. In this book, Jeffrey Yost shows how computer services, from consulting and programming to data analytics and cloud computing, have played a crucial role in shaping information technology--in making IT work. Tracing the evolution of the computer services industry from the 1950s to the present, Yost provides case studies of important companies (including IBM, Hewlett Packard, Andersen/Accenture, EDS, Infosys, and others) and profiles of such influential leaders as John Diebold, Ross Perot, and Virginia Rometty. He offers a fundamental reinterpretation of IBM as a supplier of computer services rather than just a producer of hardware, exploring how IBM bundled services with hardware for many years before becoming service-centered in the 1990s. Yost describes the emergence of companies that offered consulting services, data processing, programming, and systems integration. He examines the development of industry-defining trade associations; facilities management and the firm that invented it, Ross Perot's EDS; time sharing, a precursor of the cloud; IBM's early computer services; and independent contractor brokerages. Finally, he explores developments since the 1980s: the transformations of IBM and Hewlett Packard; the offshoring of enterprises and labor; major Indian IT service providers and the changing geographical deployment of U.S.-based companies; and the paradigm-changing phenomenon of cloud service. -- Provided by publisher.
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ISBN:
9780262036726
9780262342186
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Grouping Information

Grouped Work ID79c8d7e8-d3bd-6073-4df5-a63a3767880b
Grouping Titlemaking it work a history of the computer services industry
Grouping Authorjeffrey r yost
Grouping Categorybook
Grouping LanguageEnglish (eng)
Last Grouping Update2021-06-01 10:52:57AM
Last Indexed2021-08-03 08:11:44AM
Novelist Primary ISBNnone

Solr Details

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authorYost, Jeffrey R.
author_displayYost, Jeffrey R
available_at_aimslibraryAims Community College - Greeley
detailed_location_aimslibraryAims Greeley Circulation
display_descriptionThe evolution of the multi-billion-dollar computer services industry, from consulting and programming to data analytics and cloud computing, with case studies of important companies. The computer services industry has worldwide annual revenues of nearly a trillion dollars and employs millions of workers, but is often overshadowed by the hardware and software products industries. In this book, Jeffrey Yost shows how computer services, from consulting and programming to data analytics and cloud computing, have played a crucial role in shaping information technology--in making IT work. Tracing the evolution of the computer services industry from the 1950s to the present, Yost provides case studies of important companies (including IBM, Hewlett Packard, Andersen/Accenture, EDS, Infosys, and others) and profiles of such influential leaders as John Diebold, Ross Perot, and Virginia Rometty. He offers a fundamental reinterpretation of IBM as a supplier of computer services rather than just a producer of hardware, exploring how IBM bundled services with hardware for many years before becoming service-centered in the 1990s. Yost describes the emergence of companies that offered consulting services, data processing, programming, and systems integration. He examines the development of industry-defining trade associations; facilities management and the firm that invented it, Ross Perot's EDS; time sharing, a precursor of the cloud; IBM's early computer services; and independent contractor brokerages. Finally, he explores developments since the 1980s: the transformations of IBM and Hewlett Packard; the offshoring of enterprises and labor; major Indian IT service providers and the changing geographical deployment of U.S.-based companies; and the paradigm-changing phenomenon of cloud service. -- Provided by publisher.
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isbn9780262036726
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item_details
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overdrivecmc:ODN0003616270ODN0003616270Overdrive (CMC)Online Overdrive (CMC)eBookeBook1falsetrueOverdrive (CMC)http://link.overdrive.com/?websiteID=162&titleID=3616270Available OnlineOverdrive (CMC)
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literary_form_fullNon Fiction
local_callnumber_aimslibraryHD9696.2.A2 Y67 2017
local_time_since_added_aimslibrarySix Months
Year
owning_library_aimslibraryAims Community College
owning_location_aimslibraryAims Community College - Greeley
primary_isbn9780262036726
publishDate2017
record_details
Bib IdFormatFormat CategoryEditionLanguagePublisherPublication DatePhysical DescriptionAbridged
ils:.b64134684BookBooksEnglishThe MIT Press, [2017]x, 359 pages : illustrations ; 24 cm.
overdrivecmc:ODN0003616270eBookeBookEnglish2017.1 online resource
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Bib IdItem IdGrouped StatusStatusLocally OwnedAvailableHoldableBookableIn Library Use OnlyLibrary OwnedHoldable PTypesBookable PTypesLocal Url
ils:.b64134684.i137566190On ShelfOn Shelffalsetruetruefalsefalsetrue188, 189, 190, 191
seriesHistory of computing
series_with_volumeHistory of computing|
subject_facetCase studies
Computer Technology
Computer service industry -- Case studies
Computer service industry -- History
Electronic books
Nonfiction
Technology
title_displayMaking IT work : a history of the computer services industry
title_fullMaking IT work : a history of the computer services industry / Jeffrey R. Yost
Making it work [electronic resource] : A history of the computer services industry. Jeffrey R Yost
title_shortMaking IT work
title_suba history of the computer services industry
topic_facetComputer Technology
Computer service industry
History
Nonfiction
Technology