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Making IT work: a history of the computer services industry

Book Cover
Average Rating
Publisher:
The MIT Press
Pub. Date:
[2017]
Language:
English
Description
The evolution of the multi-billion-dollar computer services industry, from consulting and programming to data analytics and cloud computing, with case studies of important companies. The computer services industry has worldwide annual revenues of nearly a trillion dollars and employs millions of workers, but is often overshadowed by the hardware and software products industries. In this book, Jeffrey Yost shows how computer services, from consulting and programming to data analytics and cloud computing, have played a crucial role in shaping information technology--in making IT work. Tracing the evolution of the computer services industry from the 1950s to the present, Yost provides case studies of important companies (including IBM, Hewlett Packard, Andersen/Accenture, EDS, Infosys, and others) and profiles of such influential leaders as John Diebold, Ross Perot, and Virginia Rometty. He offers a fundamental reinterpretation of IBM as a supplier of computer services rather than just a producer of hardware, exploring how IBM bundled services with hardware for many years before becoming service-centered in the 1990s. Yost describes the emergence of companies that offered consulting services, data processing, programming, and systems integration. He examines the development of industry-defining trade associations; facilities management and the firm that invented it, Ross Perot's EDS; time sharing, a precursor of the cloud; IBM's early computer services; and independent contractor brokerages. Finally, he explores developments since the 1980s: the transformations of IBM and Hewlett Packard; the offshoring of enterprises and labor; major Indian IT service providers and the changing geographical deployment of U.S.-based companies; and the paradigm-changing phenomenon of cloud service. -- Provided by publisher.
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ISBN:
9780262036726
9780262342186
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Grouping Information

Grouped Work ID79c8d7e8-d3bd-6073-4df5-a63a3767880b
Grouping Titlemaking it work a history of the computer services industry
Grouping Authorjeffrey r yost
Grouping Categorybook
Grouping LanguageEnglish (eng)
Last Grouping Update2022-08-27 18:22:11PM
Last Indexed2022-10-01 03:49:42AM

Solr Fields

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0
accelerated_reader_reading_level
0
author
Yost, Jeffrey R.
author_display
Yost, Jeffrey R.
available_at_aimslibrary
Aims Community College - Greeley
detailed_location_aimslibrary
Aims Greeley Circulation
display_description
The evolution of the multi-billion-dollar computer services industry, from consulting and programming to data analytics and cloud computing, with case studies of important companies. The computer services industry has worldwide annual revenues of nearly a trillion dollars and employs millions of workers, but is often overshadowed by the hardware and software products industries. In this book, Jeffrey Yost shows how computer services, from consulting and programming to data analytics and cloud computing, have played a crucial role in shaping information technology--in making IT work. Tracing the evolution of the computer services industry from the 1950s to the present, Yost provides case studies of important companies (including IBM, Hewlett Packard, Andersen/Accenture, EDS, Infosys, and others) and profiles of such influential leaders as John Diebold, Ross Perot, and Virginia Rometty. He offers a fundamental reinterpretation of IBM as a supplier of computer services rather than just a producer of hardware, exploring how IBM bundled services with hardware for many years before becoming service-centered in the 1990s. Yost describes the emergence of companies that offered consulting services, data processing, programming, and systems integration. He examines the development of industry-defining trade associations; facilities management and the firm that invented it, Ross Perot's EDS; time sharing, a precursor of the cloud; IBM's early computer services; and independent contractor brokerages. Finally, he explores developments since the 1980s: the transformations of IBM and Hewlett Packard; the offshoring of enterprises and labor; major Indian IT service providers and the changing geographical deployment of U.S.-based companies; and the paradigm-changing phenomenon of cloud service. -- Provided by publisher.
format_aimslibrary
Book
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Books
id
79c8d7e8-d3bd-6073-4df5-a63a3767880b
isbn
9780262036726
9780262342186
itype_aimslibrary
General Circulating
last_indexed
2022-10-01T09:49:42.069Z
lexile_score
-1
literary_form
Non Fiction
literary_form_full
Non Fiction
local_callnumber_aimslibrary
HD9696.2.A2 Y67 2017
owning_library_aimslibrary
Aims Community College
owning_location_aimslibrary
Aims Community College - Greeley
primary_isbn
9780262036726
publishDate
2017
publisher
The MIT Press
recordtype
grouped_work
series
History of computing
series_with_volume
History of computing|
subject_facet
Case studies
Computer Technology
Computer service industry -- Case studies
Computer service industry -- History
Electronic books
Nonfiction
Technology
title_display
Making IT work : a history of the computer services industry
title_full
Making IT work : a history of the computer services industry / Jeffrey R. Yost
Making it work [electronic resource] : A history of the computer services industry. Jeffrey R Yost
title_short
Making IT work
title_sub
a history of the computer services industry
topic_facet
Computer Technology
Computer service industry
History
Nonfiction
Technology

Solr Details Tables

item_details

Bib IdItem IdShelf LocCall NumFormatFormat CategoryNum CopiesIs Order ItemIs eContenteContent SourceeContent URLDetailed StatusLast CheckinLocation
ils:.b64134684.i137566190Aims Greeley CirculationHD9696.2.A2 Y67 20171falsefalseOn Shelfaigci
overdrivecmc:ODN0003616270ODN0003616270Overdrive (CMC)Online Overdrive (CMC)eBookeBook1falsetrueOverdrive (CMC)http://link.overdrive.com/?websiteID=162&titleID=3616270Available OnlineOverdrive (CMC)

record_details

Bib IdFormatFormat CategoryEditionLanguagePublisherPublication DatePhysical DescriptionAbridged
ils:.b64134684BookBooksEnglishThe MIT Press[2017]x, 359 pages : illustrations ; 24 cm.
overdrivecmc:ODN0003616270eBookeBookEnglish20171 online resource

scoping_details_aimslibrary

Bib IdItem IdGrouped StatusStatusLocally OwnedAvailableHoldableBookableIn Library Use OnlyLibrary OwnedHoldable PTypesBookable PTypesLocal Url
ils:.b64134684.i137566190On ShelfOn Shelffalsetruetruefalsefalsetrue188, 189, 190, 191