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Social Media in the Public Sector: A Guide to Participation, Collaboration and Transparency in the Networked World

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Description
Grounded in solid research, Social Media in the Public Sector explores the myriad uses of social media in the public sector and combines existing practices with theories of public administration, networked governance, and information management. Comprehensive in scope, the book includes best practices, the strategic, managerial, administrative, and procedural aspects of using social media, and explains the theoretical dimensions of how social behavior affects the adoption of social media technologies. Praise for Social Media in the Public Sector "Mergel has produced a foundational work that combines the best kind of scholarship with shoe-leather reporting and anthropology that highlights the debates that government agencies are struggling to resolve and the fruits of their efforts as they embrace the social media revolution. Social Media in the Public Sector is a first and sets a high standard against which subsequent analysis will be measured." -Lee Rainie, director, Pew Research Center's Internet & American Life Project "Mergel is an award-winning author who again wields her story skills in this book. She excels in explaining in concrete, practical terms how government managers can use social media to serve the public. Her book puts years of research into one handy guide. It's practical. It's readable. And it's an essential read." -John M. Kamensky, senior fellow, IBM Center for The Business of Government "Mergel moves beyond the hype with detailed, comprehensive research on social media technologies, use, management, and policies in government. This book should be required reading for researchers and public managers alike." -Jane Fountain, professor and director, National Center for Digital Government, University of Massachusetts Amherst "Comprehensive and compelling, Social Media in the Public Sector makes the case that to achieve Government
2.0, agencies must first adopt Web 2.0 social technologies. Mergel explains both how and why in this contemporary study of traditional institutions adopting and adapting to new technologies." -Beth Simone Noveck, United States Deputy Chief Technology Officer (2009-2011).
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ISBN:
9781118224243
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Grouping Information

Grouped Work IDc2365442-b2e3-7d27-89cd-cb30d071554b
Grouping Titlesocial media in the public sector a guide to participation collaboration and transparency in the networked world
Grouping Authorines mergel
Grouping Categorybook
Grouping LanguageEnglish (eng)
Last Grouping Update2024-01-04 17:22:47PM
Last Indexed2024-03-28 01:33:11AM

Solr Fields

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0
accelerated_reader_reading_level
0
author
Mergel, Ines, 1972-
author2-role
ProQuest (Firm)
author_display
Mergel, Ines
display_description
Grounded in solid research, Social Media in the Public Sector explores the myriad uses of social media in the public sector and combines existing practices with theories of public administration, networked governance, and information management. Comprehensive in scope, the book includes best practices, the strategic, managerial, administrative, and procedural aspects of using social media, and explains the theoretical dimensions of how social behavior affects the adoption of social media technologies. Praise for Social Media in the Public Sector "Mergel has produced a foundational work that combines the best kind of scholarship with shoe-leather reporting and anthropology that highlights the debates that government agencies are struggling to resolve and the fruits of their efforts as they embrace the social media revolution. Social Media in the Public Sector is a first and sets a high standard against which subsequent analysis will be measured." -Lee Rainie, director, Pew Research Center's Internet & American Life Project "Mergel is an award-winning author who again wields her story skills in this book. She excels in explaining in concrete, practical terms how government managers can use social media to serve the public. Her book puts years of research into one handy guide. It's practical. It's readable. And it's an essential read." -John M. Kamensky, senior fellow, IBM Center for The Business of Government "Mergel moves beyond the hype with detailed, comprehensive research on social media technologies, use, management, and policies in government. This book should be required reading for researchers and public managers alike." -Jane Fountain, professor and director, National Center for Digital Government, University of Massachusetts Amherst "Comprehensive and compelling, Social Media in the Public Sector makes the case that to achieve Government 2.0, agencies must first adopt Web 2.0 social technologies. Mergel explains both how and why in this contemporary study of traditional institutions adopting and adapting to new technologies." -Beth Simone Noveck, United States Deputy Chief Technology Officer (2009-2011).
id
c2365442-b2e3-7d27-89cd-cb30d071554b
isbn
9781118224243
last_indexed
2024-03-28T07:33:11.344Z
lexile_score
-1
literary_form
Non Fiction
literary_form_full
Non Fiction
primary_isbn
9781118224243
publishDate
2012
2013
publisher
John Wiley & Sons, Incorporated
Jossey-Bass
recordtype
grouped_work
subject_facet
Electronic books
Internet in public administration
Political participation -- Technological innovations
Social media -- Political aspects
title_display
Social Media in the Public Sector : A Guide to Participation, Collaboration and Transparency in the Networked World
title_full
Social Media in the Public Sector : A Guide to Participation, Collaboration and Transparency in the Networked World Mergel, Ines.
Social media in the public sector [electronic resource] : a guide to participation, collaboration, and transparency in the networked world / Ines Mergel
title_short
Social Media in the Public Sector
title_sub
A Guide to Participation, Collaboration and Transparency in the Networked World
topic_facet
Internet in public administration
Political aspects
Political participation
Political participation -- Technological innovations
Social media
Social media -- Political aspects
Technological innovations

Solr Details Tables

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ebraryccu:EBC918160EBC918160Ebrary (CCU)Online Ebrary (CCU)eBookeBook1falsetrueEbrary (CCU)https://ebookcentral.proquest.com/lib/cochristuniv-ebooks/detail.action?docID=918160Available OnlineEbrary (CCU)
proquestebookwestern:EBC918160EBC918160ProQuest Ebook Central (Western)Online ProQuest Ebook Central (Western)eBookeBook1falsetrueProQuest Ebook Central (Western)https://ebookcentral.proquest.com/lib/wscc-ebooks/detail.action?docID=918160Available OnlineProQuest Ebook Central (Western)

record_details

Bib IdFormatFormat CategoryEditionLanguagePublisherPublication DatePhysical DescriptionAbridged
ebraryccu:EBC918160eBookeBook1st edEnglishJossey-Bassc2013xviii, 302 p. : ill.
proquestebookwestern:EBC918160eBookeBook1st edEnglishJohn Wiley & Sons, Incorporated20121 online resource (322 pages)